First to answer.First to impress.
FirstVoice AI Ltd answers every patient call, books appointments in natural conversation, and routes emergencies to your team — day or night.
- Built for UK GDPR
- Keeps your existing number
- No new hardware
Live calls
Live+44 7700 900 182
Incoming call · ringing
Recent calls
TodayMargaret Doyle
11:20
James Ahmed
10:58
Sofia Patel
10:42
Liam Wong
10:31
Aisha Khan
10:14
Answered today
47
Booked
31
Transferred
2
Incoming call
A patient rings the practice line — any hour, any day.
See FirstVoice at work
Six short scenes from a practice day.
From the morning rush to after hours: how FirstVoice answers, books and hands over to your team. Each film is an illustrative scenario.
Select a film to watch with sound
See it in action
Watch FirstVoice take a call, start to finish
7:42 pm, reception closed. A patient rings, FirstVoice answers in the practice’s name, checks the diary and books the appointment — then the whole call is waiting in your dashboard.
A dramatised call using FirstVoice’s production voice. The practice and caller are fictional.
Says it’s an AI
Every call opens by telling the caller they are speaking with the practice’s AI assistant.
Emergencies first
Every caller sentence is screened for red flags; urgent calls go straight to your team.
No false bookings
“You’re booked” is only said after the booking has actually been written to the diary.
24/7
Every call answered
day, night and weekends
Every call
Screened for emergencies first
before the AI responds
90 days
Transcript auto-deletion
UK GDPR Article 9 data
UK South
Microsoft Azure, London
where FirstVoice is hosted
Practice software integrationsIn development · bookings live in the FirstVoice diary today
How it works
From ringing phone to booked appointment
Answer every call,
day or night.
No busy tone and no voicemail. FirstVoice AI Ltd picks up every call, even when the front desk is slammed — and tells the caller up front that they are speaking to an AI assistant.
Live call
Answered+44 7700 900 182
Connected · AI assistant
Book straight into
your diary.
Natural conversation works out what the caller needs and writes the appointment into your FirstVoice diary — booked, rescheduled or cancelled while the caller is on the line.
Thursday 26 June
+1 bookedSee exactly what
happened on every call.
Each call is logged with its outcome and transcript. Track volume, bookings and emergencies, and review any conversation. Transcripts are deleted automatically after 90 days.
This week
Sample dataCalls handled
312
Booking rate
78%
Compliance
Privacy and safety
are not optional.
Patient calls contain sensitive health information. FirstVoice AI Ltd is architected to handle this data with the care it deserves.
Designed around UK GDPR
Patient calls are treated as Article 9 special category data from the first ring. Hosted on Microsoft Azure UK South (London); speech recognition runs on an EU endpoint.
Emergency detection before AI speaks
Every caller sentence is screened for red flags before the AI responds. Urgent calls are transferred to your emergency number; out of hours, callers are given NHS 111 and 999 advice.
90-day transcript auto-deletion
Call transcripts are deleted automatically after 90 days. Consent is recorded, patient records are soft-deleted, and key events go to an append-only audit log.
Missed-call calculator
What do missed calls cost your practice?
Put in your own numbers to see the appointment value that could be at risk when calls go unanswered.
Calls that ring out, hit voicemail or are abandoned
Of those missed callers, how many wanted an appointment
NHS band charge or private fee, on average
Days the practice phone line is open
Get started
Ready when
your patients call.
Keep your existing number. No new hardware, no IT project — a guided setup that ends with a test call.
Built for UK GDPR · Hosted in Azure UK South · No hardware required