How it works

From ring to booked,in one calm call.

No hardware, no phone migration. Forward your number and FirstVoice AI Ltd handles the conversation end to end, writing straight into your practice management system.

How it works

From your phone line to a booked appointment

Four simple steps, with guided onboarding from our team. No disruption to how your practice already works.

  1. 01

    Forward your number

    Point your existing practice line to FirstVoice AI Ltd. No new hardware and no phone-system migration. Patients keep calling the number they already know.

    Guided onboarding, no IT project
  2. 02

    The AI answers, every time

    It greets the caller in your practice name, takes their details, and understands what they need in natural conversation, checking your real diary as it speaks.

    No call lost to voicemail
  3. 03

    It books, reschedules, or escalates

    Appointments are written straight into your practice software. Anything urgent is detected and routed to your team before the AI responds.

    Emergency routing on every call
  4. 04

    You stay in control

    Every call is logged, transcribed, and summarised in your dashboard, so your team can review what the AI handled and step in whenever they need to.

    Full call log and transcripts

Common questions

It connects to your existing practice number — no new hardware — and handles inbound calls in natural conversation, just like a receptionist would.

Yes, confirmed bookings sync straight into your practice management system in real time.

Every call is screened for urgency before the AI responds. High-risk calls are routed straight to your team — safety is never left to the model.

FirstVoice AI Ltd integrates with Dentally, SOE/Exact, R4, and Pearl. All sync is asynchronous — the booking response is never blocked by a slow PMS.

All calls are treated as special category (Article 9) data from the first ring. Processing runs on UK-only infrastructure, fully encrypted, with a complete audit trail.

Transcripts auto-delete after 90 days on a configurable schedule.

Most practices are live within 7–15 days — no IT project required.

Growth is £499/month for a single practice; Professional (most popular) is £999/month with full PMS integration and SMS reminders; Signature is £1,799/month for multi-clinic groups with a dedicated account manager.

Yes — happy to send a live demo or set up a callback. Use the chat widget below or book a free consultation.

FirstVoice AI Ltd answers 24/7, so no after-hours call goes to voicemail.

Get started

Ready when
your patients call.

Set up in minutes. Cancel anytime. No hardware, no IT project, no missed calls.

UK GDPR compliant  ·  No hardware required  ·  Live within 24 hours