Built for the datathat matters most.
A patient phone call is sensitive health information. FirstVoice AI Ltd is engineered around that fact, not retrofitted to it.
Compliance is the architecture, not a checkbox
The same principles a senior NHS data controller would expect, enforced in code.
UK & EU only
Calls are processed and stored within the UK. Patient data never leaves the region.
UK GDPR compliant
Patient data is treated as sensitive health information throughout, with a lawful basis and verbal consent flow built in.
Encrypted end to end
In transit and at rest. Recordings and transcripts are encrypted and access-controlled per practice.
90-day retention
Transcripts auto-delete on a 90-day schedule. Retention is configurable to your practice policy.
Full audit trails
Every access, override, and configuration change is logged and exportable for your records.
Soft-delete only
Patient records are never hard-deleted. Erasure requests are honoured under a controlled, auditable process.
Compliance
Privacy and safety
are not optional.
Patient calls contain sensitive health information. FirstVoice AI Ltd is architected to handle this data with the care it deserves.
UK GDPR compliant by default
Patient calls are treated as sensitive health information from the first ring. Protection is architectural, not a setting.
Emergency detection before AI speaks
High-risk calls are classified before the AI responds and routed directly to your team. Safety is never delegated to the model.
90-day transcript auto-deletion
Transcripts auto-delete on schedule. Retention, consent, and data-processing workflows are all configurable.
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Ready when
your patients call.
Set up in minutes. Cancel anytime. No hardware, no IT project, no missed calls.
UK GDPR compliant · No hardware required · Live within 24 hours